Privacy Policy

Last updated: January 01, 2026

Bboxx Capital Kenya (“we,” “our,” or “us”) operates the Portfolio App Management mobile application (the “App”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the App.

1. Information We Collect

We collect information to provide better services to our sales agents. The types of information we collect include:

• Personal Information: When you register or use our App, we may ask for personal information such as your Name, Email Address, Phone Number, and Agent Code.
• Usage Data: We may collect information on how the App is accessed and used, including your interactions with customer portfolios and sales data.
• Device Information: We may collect information about the device you use to access the App, including the hardware model, operating system version, and unique device identifiers.

2. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain the App’s functionality (tracking commissions, monitoring customer performance).
• To notify you about changes to our service.
• To provide customer support.
• To monitor the usage of the App to detect, prevent, and address technical issues.

3. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

4. Service Providers

We may employ third-party companies and individuals to facilitate our App (“Service Providers”), to provide the App on our behalf, or to assist us in analyzing how our App is used. These third parties include:

• Google Firebase: For authentication, database management (Firestore), and analytics.

5. Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@bboxx.co.ke
• By visiting our website: www.bboxx.co.ke